Quickly Navigate to Common Troubleshooting Methods using the Buttons Below:

No / Low Spray

If you are experiencing no / low spray on your Rug Doctor Mighty Pro X3 or X3 Professional, please attempt the troubleshooting methods below.

• Please ensure that the white recovery tank is sat securely and properly on the machine and not damaged.
• Please ensure there is enough water in the clean water reservoir/base tank. If this is empty, then please refill the machine before continued use.
• Please ensure that the metal coupler at the back of the machine is securely in place and is not leaking.
• Please ensure that there is no debris on the spray tips that could be obstructing the machine from performing correctly. These spray tips can be cleaned using a soft bristle brush. We do not recommend using wire brushes as these can crumble the spray tips.

If issues persists, please complete the Breakdown Contact Form on our support page and we can look to having your machine returned to our workshop to be assessed & repaired by one of our engineers.

No / Low Suction

If you are experiencing no / low suction on your Rug Doctor Mighty Pro X3 or X3 Professional, please attempt the troubleshooting methods below.

• Please ensure that the white recovery tank is sat securely and properly on the machine and not damaged.
• Please ensure that there is no debris that could be obstructing the machine from performing correctly.
• Please ensure that the dome filter above the white recovery tank is properly connected, clear from debris and that the rubber seal sits flush on the tank.
• Please ensure that the white vacuum hose at the back of the machine is securely and properly connected and not damaged.
• To prevent an internal blockage, we recommend to leave the machine running for 30-60 seconds after each use to clear any chemical or debris from the internals of the machine.

If issues persists, please complete the Breakdown Contact Form on our support page and we can look to having your machine returned to our workshop to be assessed & repaired by one of our engineers.

No Power / Tripping Electrics

If you are experiencing no power / tripping electrics on your Rug Doctor Mighty Pro X3 or X3 Professional, there are unfortunately very minimal troubleshooting that we are able to provide with electrical faults. However, please do ensure the following.

• Please ensure that your machine is not being used in any extension leads.
• Please attempt to use the machine in different sockets in the household.
• Please look for any water leaks or visible damages that could be causing water to enter the internals/electrical units.
• If this item has tripped your electrics, there is a reset button on the top of the machine that can be used before turning thee machine on to try again.

If issues persists, please complete the Breakdown Contact Form on our support page and we can look to having your machine returned to our workshop to be assessed & repaired by one of our engineers.

Upholstery Tool Issues

If you are experiencing issues regarding your Upholstery Hand Tool Attachment on your Rug Doctor Mighty Pro X3 or X3 Professional, please attempt the troubleshooting methods below.

• Please ensure that your machine is in the correct cleaning mode and connected properly via the ports on the back of the machine.
• Please ensure that there is no debris that could be obstructing the hand tool from performing correctly.
• As this upholstery tool is not an electrical unit, you can try soaking the head in lukewarm water in hopes to soften any debris and clear an internal blockage.

If issues persists, please contact us via the Breakdown Contact Form or purchase a new Upholstery Tool individually from the following link: https://www.rugdoctor.co.uk/product/uph-kit-complete-inc-bag/