Personal Details

Title
 

First Name
 

Last Name
 

Address
 

City/Town
 

Post Code
 

Phone Number
 

Email
 

Product Details

Type of Machine
—Please choose an option—Deep Carpet CleanerDeep Carpet Cleaner Nearly NewDeep Carpet Cleaner RefurbFlex CleanFlex Nearly NewFlex RefurbPortable Spot CleanerPortable Spot Nearly NewPortable Spot RefurbQuick DryPet Portable SpotPet Portable Spot Nearly NewPet Portable Spot RefurbX3X3 RefurbX3 ProFloor Mop 

Two (2) year limited warranty for domestic use only. All the Deep Carpet Cleaner guarantee terms shall apply in all respects for the original purchaser of a Rug Doctor Deep Carpet Cleaner. Warranties are liable for delivery costs after 30 days.

Two (2) year limited warranty. All the Flex Clean guarantee terms shall apply in all respects for the original purchaser of a Rug Doctor Flex Clean. Warranties are liable for delivery costs after 30 days.

Two (2) year limited warranty for domestic use only. All the Portable Spot Cleaner guarantee terms shall apply in all respects for the original purchaser of a Rug Doctor Portable Spot Cleaner. Warranties are liable for delivery costs after 30 days.

One (1) year limited warranty for commercial and domestic use. All the Quick Dry guarantee terms shall apply in all respects for the original purchaser of a Rug Doctor Quick Dry. Warranties are liable for delivery costs after 30 days.

One (1) year limited warranty for commercial use, and five (5) year limited warranty for domestic use. All the X3 guarantee terms shall apply in all respects for the original purchaser of a Rug Doctor X3. Warranties are liable for delivery costs after 30 days.

Limited one (1) year warranty for commercial and domestic use. All the X3 Pro guarantee terms shall apply in all respects for the original purchaser of a Rug Doctor X3 Pro. Warranties are liable for delivery costs after 30 days.

Date of Purchase
 

Name of Retail Store or Online Retailer where machine was purchased*
 

Address of Retail Store
 

Model Number (located on lower back of the machine)
 

Serial Number (Struggling to find your Serial Number? See our Guide to Finding Yours Here: Where is My Serial Number?)
 

About Rug Doctor

 
Where did you purchase your Rug Doctor machine?
Rug DoctorRetail StoreCatalogueInternet SiteTV ShoppingGift 

How did you become aware of Rug Doctor?
Saw Display in StoreTV AdvertPress ArticleInternet SearchRecommended by a FriendRadio Coverage 

Have you rented a Rug Doctor before?
YesNo

Did you visit our website before making your purchase?
YesNo

Which factor most influenced your purchase?
Rug Doctor's ReputationRented a Rug Doctor BeforeStyle/AppearanceRecommendationQuality/DurabilityCleaning AttachmentsRug Doctor's Cleaning SolutionsFive Year WarrantyPackaging 

What other brands did you consider?
VaxDysonKarcherGeorge/Charles/HenryBissell 

Do you have pets?
YesNo

Do you have young children?
YesNo

How many of your rooms have fitted carpet?
 

Is this your first Carpet Cleaner?
YesNo

If no, what machine has the Rug Doctor Machine replaced?
 

Please upload a copy of your receipt, it must be clearly readable and show the date of purchase (max size 2mb)